The standard process for an Arbitration conducted by the Employment Arbitration Centre will involve the following steps:

Step 1 Enquiry form completed.

Step 2 Enquiry processed and allocated to Arbitrator.

Step 3 Arbitrator will contact the parties and confirm acceptance of enquiry within 3 working days of receipt of the enquiry. Parties will be provided with information including:

• Draft Arbitration Agreement,
• Particulars of fees
• Forms for completion, seeking additional information and documents.

Step 4 A conference call will be convened with the parties for the purpose of:

• Addressing any issues that the parties have with the Arbitration Agreement.
• Discussing the process that will be followed at the Arbitration.
• Clarifying the issues.
• Exploring whether any additional documents are necessary and setting a timetable to produce those documents.
• Whether the arbitration will be face-to-face, on the papers or video conference.
• Clarifying who will attend the Arbitration.  Availability and venue for the Arbitration.

Step 5 The Arbitration will be conducted.

Step 6 A decision will be issued.